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how to telephone interview, interview tips for clients

How to Make Candidates Feel Comfortable in a Telephone Interview

Telephone Interview Tips: Advice for Clients It is normal for candidates to be nervous in an interview; this can sometimes cause the candidate to cause fatal interview errors. Not only has the candidate missed out on securing what could potentially be their dream job, you may have missed out on an excellent candidate. This is

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TESTIMONIALS

“We are a very busy company and I trust Liz’s judgement in finding the right calibre candidates to enable us to move our business forward and to do it swiftly and efficiently.”
Operations Manager
“The attention given at all levels including gaining an understanding of my business and the initial selection and offering of potential candidates stands above all other agencies I have dealt with.”
Sales Director
“I have been thoroughly impressed with the overall service provided by Dovetail. Tiffany took the time to really understand our business and culture and has only ever provided candidates that meet our needs exactly. Sometimes too well and we have been spoilt for choice, having to recruit two people as they were both too good to let go. I can highly recommend Dovetail, as having used large National agencies in the past and believing their service and networks were superior to a local agency, I have been totally converted and know this is not the case. Dovetail are now my first port of call.”
Head of Finance
“My experience working with the agency was exceptional. They provided consistent support on applications and go above and beyond to ensure you are prepared for interviews. Highly recommended.”
Melanie - Wimborne
“We love working with Dovetail,  as we can trust them to follow process and deal with hiring manager directly, giving us the time to work on other urgent requirements. We have had great success with candidates that Dovetail has provided and can rely them to understand both the hiring manager’s and the business’ needs when sourcing. They are very well respected for their skills and attitude within the business and will always be our first call for any difficult vacancies!”
Internal Recruiter
“Laura and her colleagues were exceptionally friendly and very professional to work with. They kept me informed at all times with how the proceedings were going and I never felt I couldn’t call up and ask for their opinions. Laura and her team made me feel welcome and approached me with many different job opportunities which would best suit my abilities and interests. After two interviews I was accepted for the job. I would like to thank Dovetail for making this process so easy for me. I would recommend using them in the future.”
Ella - Bournemouth
“Dovetail Recruitment are a highly professional recruitment agency with an eye for detail & were a pleasure to deal with especially in comparison to the vast amount of recruitment agencies in operation that inevitably let you down. If you are looking for employment & want genuine, reliable, trustworthy & expert help then I cannot stress how good Dovetail Recruitment are.”
Steve - Poole
“I would highly recommend Dovetail to my friends and family. They took time to find out about my requirements and only suggested positions available on this basis. To have a recruitment consultant that actually listens is very rare in my experience! I was very impressed with their professional, friendly efficient manner. Thank you again for all of your time and help, the customer service and genuine interest in my job search was outstanding.”
Kirsty - Bournemouth
“I had a great experience with Dovetail from the point of application all the way through to feedback after interviews. Samantha and the team were really helpful, friendly and knowledgeable. They took time to understand what exactly I was looking for from new employment and I am very grateful for the time and effort put in.”
Jessica - Candidate
“Incredibly helpful, friendly and lovely staff, super involved with every step including face to face coaching before the interview which helped wonders. Can’t recommend highly enough. “
Elisha - Candidate
I’ve worked with Dovetail Recruitment for the last few years, both as a candidate and now a client. They really take the time to understand our business, and the qualities I’m looking for in a candidate. 
They take the time to match these criteria; so I know I can rely on them to give me several really strong contenders for a role, and they’re usually successful. 
They just know who’s going to be a great fit for us. Plus, they’re all a real pleasure to work with, very efficient – highly recommend!.  
Brand Manager
“Dovetail Recruitment are a very quick, friendly, and professional job recruitment agency. Keep you informed every step of the way. I would strongly recommend this agency for absolutely anyone. Looking forward to starting my new job!”
Chris - Ferndown
Dovetail Recruitment is brilliantly professional and efficient. Their personal and friendly service has been exemplary in helping me seek future employment and presented me with some excellent opportunities. They provide fantastic support along the whole process. I would highly recommend Dovetail to anyone seeking a professional career.
David Q - Candidate

“I can’t speak highly enough about Dovetail…! Samantha has been amazing in helping me secure my dream job.  Dovetail took the pressure and stress of job hunting off me and would always keep me in mind when new job ads became available.  This recruitment company is by far the best one I have used. They were always there at the end of the phone or email and kept in touch with me. I wasn’t forgotten if I wasn’t successful, which I had found had been the case for many other recruitment companies. They are amazing!!”

Sophie - Candidate
I would like to thank you, for your hard work. I have already recommended your firm to all my colleagues. After going through several agencies. You always kept me informed at each stage of the interview process, always followed each interview I attended with a curtesy call to see how things went. You have always listened. In my mind this is missing in todays agencies. As most only want the commission. Making you feel no longer  like a human but more a commodity. Keep up the sterling work and once again Thank you.
Roger - Bournemouth
Excellent service! I have my dream job now and cannot wait to start! Thank you so much!
Heidi - Bournemouth
“I got the Accounts Assistant job!!! Just want to say thank you very much for all the help you gave me. I couldn’t have done it without you or your team. They seem like the perfect company who will help me learn and gain experience I am looking for. Thanks again!”
Kelly - Bournemouth
I am very happy to give Dovetail Recruitment a full 5 star review. I have used them over the past few years to recruit for my team. They pre-screen candidates and I can be confident the CVs they pass over to me are relevant… Many of their candidates have been successful in the recruitment process and have gone on to become key contributors in the business. The team at Dovetail are great to work with. They listen and get to know your business and what you need, and then use all the information they have to find good candidate matches. I thoroughly recommend their personalised service.
Head of UK Retail
“We’ve worked with Dovetail on a recent recruitment drive. We successfully appointed two excellent sales candidates who have proved to be a great fit for our organisation. As a fast-growing business, it is great to be able to work with an agency who really understands our business and culture.”
Head of Data Transfer
“I have used Dovetail Recruitment for a good while now and I would not hesitate to recommend them to any candidate or business. They go above and beyond to find you the perfect candidate and I am always very impressed with their level of service and professionalism. Look no further if you’re looking for a recruitment agency that will find you the right staff.”
Head of Business Development
“If I could give more than 5 stars I would! The whole team at Dovetail have been so supportive and they talked me through every step of the way, giving me valuable advice, confidence in myself and helped me get my dream job! Thank you so much to all the staff at Dovetail!!”
Joanna - Blandford
“What a breath of fresh air! – Laura and the team worked to find me the perfect role and supported me throughout the application and interview process. Friendly and professional. Highly Recommend.”
Esther - Fordingbridge
“I would never have believed that I could trust a company to get the right calibre of staff that I knew I needed. Liz and the team have gone on to fill a further two vacancies for us. I would recommend Dovetail Recruitment to anyone who wants good staff.”
Finance Director
“Dovetail has been amazing helping me find work in the Bournemouth area. They are driven to find the best role for candidates, with their great relationships with local businesses and knowledge of the area I would highly recommend this agency. The people are friendly, organised and have good communication, always following up on progress and results. Tiffany and Samantha both have worked above and beyond to secure my new role, couldn’t thank them enough.”
Lewis - Bournemouth
“We have been working with Dovetail Recruitment since May 2014 and always find Liz and her team to be friendly, helpful and professional. Unlike other recruitment agencies, they have taken the time to understand our business and specific needs. As a result, the candidates that are put forward by Dovetail are by far more relevant to the role and are of high standard. Dovetail have already successfully filled vacancies for us in administration, HR, marketing, accounting and yard operations and we look forward to continuing to build on our working relationship.”
Operations Manager
Dovetail has been very supportive with the search of my new role! They have been very responsive and helpful at all stages of the process. Highly recommend working with Dovetail. Big thank you to Francesca!
Jenny - Bournemouth
“I’ve been delighted with the service from Tiffany, she only sends us quality candidates and manages the recruitment process very professionally.”
Chartered Financial Planner

“I cannot begin to thank the wonderful ladies at dovetail enough! Especially Suzie! Not only did they go above and beyond to help me find a job they also were friends to me when I was struggling! I can not recommend them enough for all of their support and advice. I am just about to start my new role and it is all down to them! Thank you so much!!! “

Holly - Bournemouth
I’m truly grateful for the support and guidance given to me throughout my job hunting process. Their knowledge and experience has proved invaluable and as an added bonus their pleasant manner and highly personable demeanour has made them a pleasure to deal with. Highly recommended!
Amy - Bournemouth
Dovetail are friendly and professional – Suzi is brilliant and my go-to for marketing roles in this area. 
Jo - Bournemouth

CONTACT US

01202 424824
hello@dovetailrecruitment.co.uk

Dovetail Recruitment Limited
42 Christchurch Road
Ringwood
BH24 1DN
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