Telephone Interviews – Pros + Cons

The Telephone Interview – Pros and Cons

We’ve recently noticed a rise in clients using Telephone interviews as part of their interview process.

Whilst the method is nothing new – the popularity certainly is. This prompted us to take a look at the pros and cons for clients using them.

Pros

• Time Saving – you get to screen more candidates quickly, doesn’t take so much time
• Space Saving – No meeting room needed, you can do it anywhere, even on the road if you have a busy schedule
• You’ll get a good idea of their phone manner – very important when you’re representing a company.
• If you’re interviewing for a phone-based role, then this should be your first step in the interview process
• You can have the candidate’s CV and any notes in front of you

Cons

• Stating the obvious – you don’t meet them in person +
  you only hear a voice
• It’s harder to build a rapport over the phone
• You can’t read body language
• The interview is likely to be shorter – so less time to evaluate your candidate
• Technology can let you down and get in the way

Related Dovetail articles:
Top interview questions for Clients
Time for a Life Admin Day

Written by Suzanne Hayter