Overview

Client Relationship Executive

Ferndown, Dorset
£25,000 + Bonus Potential + Great Benefits
Full Training | Career Progression | Supportive Culture

The Role

Are you a person who thrives on building genuine connections and seeing your efforts turn into real results? We are looking for a proactive and enthusiastic Client Relationship Executive to join this well-established provider of flexible workspace offices based in Ferndown. This is an exciting opportunity for someone who loves customer engagement, enjoys nurturing leads, and wants to play a key role in driving business growth. You’ll be supporting both our Marketing and Centre teams, turning warm enquiries into valuable opportunities –  all while becoming a vital part of a collaborative, supportive, and forward-thinking team.

The Company

This well-established provider of flexible workspaces helps businesses of all sizes succeed across Hampshire and Dorset. Across our beautifully designed office locations, we offer more than just space – we deliver a first-class experience through our welcoming team and tailored support. Known for our exceptional customer service and collaborative team culture, we’re proud to be growing – and we want you to grow with us.

Responsibilities

  • Managing a steady flow of warm leads –  no cold calling needed
  • Speaking to potential clients with confidence and clarity, ensuring they feel welcome and valued
  • Keeping our CRM accurate and up to date with lead activity
  • Following up on brochure downloads, website visitors, and broker referrals
  • Reconnecting with older leads and spotting fresh opportunities
  • Using light research (LinkedIn, Companies House) to enrich data
  • Coordinating and booking viewings across our network of locations
  • Supporting the marketing team in optimising lead conversion

What We Are Looking For

  • A confident, friendly communicator – especially over the phone
  • Excellent organisational and time management skills
  • A self-starter who enjoys working independently and takes pride in their work
  • CRM experience (or willing to learn) and strong IT skills, including Office365
  • Someone who’s professional, polished, and thrives in a structured, customer-focused environment

What You Will Get in Return

  • Warm leads only – no cold calling
  • Full training to set you up for success
  • Genuine career development opportunities in a growing business
  • Supportive, down-to-earth team that values collaboration and positivity
  • Beautiful office environments with a modern, welcoming feel

Benefits

  • 25 days holiday + bank holidays
  • Company pension (4% matched)
  • Medicash health plan
  • Life assurance
  • Weekly lunch allowance
  • Uniform provided after 6 months
  • Summer & Christmas team celebrations
  • Be part of a respected brand in the growing flexible workspace sector

If you are interested in this Client Relationship Executive role in Ferndown please click ‘Apply Now’; Alternatively, for more information on this Client Relationship Executive role in Ferndown, please call and ask to speak to Maria. She can talk you through the role, the business and the application process.

Otherwise, please click here to see our other Jobs in Bournemouth, Dorset & Hampshire. 

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Your contact for this role
Maria Prentice
01202 424824

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