Overview

Parts Coordinator Job in Ferndown

Salary: £31,000 PA

Location: Ferndown, fully office based

Working Hours: Monday – Friday, 8:00am – 5:00pm

Contract Type: Permanent, Full-time

Start Date: ASAP

Dovetail Recruitment are pleased to be working with a highly respected client in the Ferndown area who are now recruiting for a Parts Coordinator to join their well -established team. As part of the team, you’ll be ensuring the smooth running of all Parts activities. Working with both customers and field-based engineers in parts identification for a range of products. Placing orders with suppliers and arranging deliveries.

Duties and Responsibilities:

  • Collaborate with field-based engineers and customers to identify and source required parts.
  • Proactively assist engineers in forward planning of parts requirements and coordinate timely deliveries.
  • Handle inbound calls and customer enquiries courteously and promptly.
  • Liaise with suppliers to obtain competitive pricing, place purchase orders, and manage procurement administration.
  • Take a proactive approach to parts purchasing, identify pricing opportunities.
  • Ensure customers are informed immediately of any changes to pre-agreed parts or delivery arrangements.
  • Prepare accurate repair estimates for customers and provide timely updates on ongoing jobs.
  • Assist with job sheet processing where parts information needs to be checked.
  • Actively identify and resolve issues related to parts, delivery, or communication
  • Provide support to ensure that parts stores records are accurate and help with general stock control.
  • Pack parts and organize dispatch to customers, ensuring correct paperwork and courier arrangements.
  • Deal with goods-in as required on a rota basis
  • Support with warranty claims – as required.
  • Working within our ISO9001, 14001 & 45001 procedures

Minimum Skills & Experience Required:

  • Experience working within the automotive industry
  • Knowledge of parts sourcing and warranty administration
  • Excellent telephone manner, polite and friendly at all times
  • Excellent communicator
  • Attention to detail
  • Confident with Microsoft Excel

Company Benefits:  

  • Contributory pension scheme
  • 23 days holiday plus Bank Holidays – rising by one day a year to a maximum of 30 days after 8 years’ service.
  • Career review via appraisal system, including any training required.
  • Discretionary Sick Pay.
  • Free life assurance
  • Free Personal Accident Insurance
  • Company paid Health Plan for employees and their children up to the age of 18 years. Partner option available too.
  • Cycle to Work Scheme.
  • Free car parking.

If you are interested in this Parts Coordinator Job in Ferndown please click ‘Apply Now’; Alternatively, for more information on this Parts Coordinator Job in Ferndown, please call and ask to speak to Imogen. She can talk you through the role, the business and the application process.

Otherwise, please click here to see our other Jobs in Bournemouth, Dorset & Hampshire. 

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Your contact for this role
Suzanne Hayter
01202 424824
Suzanne has been working in commercial recruitment in the Dorset area for almost 12 years. She is very passionate about her work and dedicated about going the extra mile to place the right candidate with the right company.

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