Part Time Customer Care and Showroom Coordinator

Overview

Part-Time Customer Care and Showroom Coordinator Job in Southbourne

Dovetail Recruitment are excited to be recruiting for a Part-Time Customer Care and Showroom Coordinator on behalf of our collaborative and successful client based in Southbourne. They are looking for a warm, organised and confident individual to join the team in a part-time role with built-in flexibility. This Part-Time Customer Care and Showroom Coordinator position is ideal for someone who enjoys customer contact, works well within structured processes, and values being part of a supportive team.

Salary and Benefits:

· An Hourly rate of £13.00 per hour

· Appointment-related incentive scheme

· Working Pattern: Weekdays and 1 in 2 Saturdays 10.00 am – 3.00 pm

· In weeks when you work a Saturday, you will also work one weekday

· In weeks when you are not scheduled for a Saturday, you will work two weekdays

· A warm, collaborative, and supportive team

· A structured, process-driven environment that makes the role clear and manageable

· Full training — with ongoing support beyond the induction period

Duties and Responsibilities:

· You will act as the first point of contact for customers ensuring enquiries are handled warmly and professionally

· Answering incoming telephone calls

· Welcoming and engaging with potential customers visiting the showroom

· Scheduling customer appointments using our established processes

· Ensuring all appointment details are correctly recorded and communicated

· Sending and managing follow-up emails

· Organising and dispatching brochures and letters

· Maintaining accurate and tidy records in line with their system

Minimum Skills and Experience Required:

· Confident and friendly communication skills

· Computer literate in MS Office

· A background working in commercial customer service

· Well organised and accurate administrative skills