Amazon Account Coordinator

Overview

Amazon Account Coordinator

Location: Ringwood

Working Hours: Monday – Friday office hours, 8.45 am – 4.45 pm

Contract Type: Full-time, Permanent

Salary and Benefits:

• Salary £DOE per annum
• 25 days holiday + bank holidays
• Career development and learning opportunities
• Free onsite parking

Dovetail Recruitment are delighted to be working with a successful and growing international business based in Ringwood. Due to continued growth, they are now looking for an Amazon Account Coordinator to join their friendly and fast-paced team.

This varied and exciting role will see you act as the central coordination point for a global sales team, supporting key functions such as Amazon operations, showroom and sample management, account set-up, forecasting, and events support. The ideal candidate will be confident, organised, and detail-oriented, with experience using Amazon systems, Excel, and ERP platforms.

Duties and Responsibilities of the Amazon Account Coordinator:

Sales Team Support

• Central point of contact for a global sales team based across the UK and internationally
• Day-to-day coordination of administrative and customer-facing tasks
• Manage and process sales support documentation efficiently

Sample & Showroom Management

• Oversee sample requests from sales and marketing teams – pick, pack, book courier, and log on system
• Maintain stock accountability for samples
• Manage showroom presentation and scheduling
• Maintain organisation and tracking within the stockroom

Customer & Product Support

• Coordinate and update customer workbooks and account overviews
• Support setup of new accounts and products, including regulatory and compliance forms
• Assist with QVC spec cards and spare parts handling
• Process warranty claims

Pricing & Forecasting

• Create and maintain customer price lists in collaboration with Operations and Brand teams
• Update sales forecasts and support efforts to minimise stockouts

Event & Sales Meeting Support

• Manage stock and logistics for trade shows and events
• Book travel and accommodation for the sales team as needed
• Record sales meeting minutes and track actions

Amazon Operations Support

• Manage Amazon order processing and stock monitoring (FBA)
• Respond to customer queries promptly
• Support listing creation, keyword research, and content optimisation
• Track reviews and flag product or listing issues
• Assist in PPC performance monitoring and reporting

Content & Data Accuracy

• Regularly review and update online retailer specifications and product content
• Ensure latest product assets are available and accurate

Minimum Knowledge and Experience Required:

• Previous experience in a varied sales support or sales administration role
• Strong knowledge of Amazon systems and eCommerce platforms
• Proficient in Microsoft Excel and familiar with ERP systems
• Excellent communication and organisational skills
• Confident, proactive, and able to manage multiple priorities
• Comfortable in a fast-paced, international business environment

This Administration and Amazon Operations Coordinator Job in Ringwood would suit someone with a solid background in sales administration, account coordination, or eCommerce support, who is looking for a role with real variety and opportunity to grow.

If you are interested in this Amazon Account Coordinator in Ringwood, please click on Apply Now; alternatively, for more information, give us a call and ask for Suzi, she will talk you through the role in more depth.