Overview

Franchise Operations Manager job in Southbourne

Our successful, and well-established client near Bournemouth are recruiting a Sales Operations Manager to support and drive the growth of the business. In this role, you will lead and manage existing and prospective Franchisee relationships by overseeing operations and ensure their brand standards are consistently met across all locations. You will be a key figure in the strategic development of the business, providing essential guidance to franchisees to achieve business goals.

Salary and Benefits:

  • A salary of £55,000 – £60,000 per annum
  • Monday to Friday working hours; 9.00 am – 5.30 pm
  • Company pension scheme
  • Onsite parking

Duties and Responsibilities:

  • Lead and manage multiple Franchisee partners across a large geographic area, ensuring operational and commercial alignment with the business plan
  • Drive the adoption of changes to the business model across Franchisees to enhance performance
  • Conduct routine business reviews, analyse KPIs and provide strategic insights to maintaining operational excellence
  • Build and maintain strong relationships with Franchise, stakeholders and executive managers
  • Act as the primary liaison between the business and Franchisee owners by offering support, training and guidance
  • Present the business’ Franchise concept to potential Franchisees ensuring a robust onboarding experience for new partners
  • Collaborate with Franchisees to create annual business and operating plans focusing on KPIs and brand standards
  • Identify and develop growth opportunities within existing markets aiming to maximise business potential
  • Proactively identify opportunities to improve Franchise operations by implementing best practices and ensuring adherences to brand standards

Skills and Experience:

  • An understanding of Franchise operations
  • High attention to detail, ensuring accuracy and consistency in all communications
  • Commercial awareness with a strong focus on understanding and achieving key performance metrics and return on investment (ROI)
  • Excellent written and verbal communication skills, capable of conveying messages effectively at both high-level strategy and detailed execution
  • Ability to work collaboratively across teams, maintaining a positive, solution-oriented approach to achieve shared goals

This Franchise Operations Manager job in Southbourne would suit commercially aware candidates who have a business development, and operational background.

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Your contact for this role
Suzanne Hayter
01202 424824
Suzanne has been working in commercial recruitment in the Dorset area for almost 12 years. She is very passionate about her work and dedicated about going the extra mile to place the right candidate with the right company.

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At Dovetail Recruitment we have been recruiting for HR and office staff for Dorset and Hampshire based companies for over 20 years. Our team of specialist HR & General Recruitment consultants offer a very personal service. We know our clients and the local Dorset and Hampshire market very well which means that we can help you find your perfect job. Laura & Suzanne look after our HR and General Office roles and they are dedicated to matching their candidates with their perfect role. Typical HR & office roles include: HR Managers, HR Assistants, PAs, Secretarial roles and Administration. You can view our current HR and general office roles here. If you don't see the perfect role for you, please get in touch. We take a proactive approach for all of our candidates, using our deep knowledge of the local market we'll help you find the job you are looking for. Visit the Dovetail Blog for articles to help you in your job search.